Data provided by you
Our applications receive and collect data whenever we operate and provide our Services, including when they are installed, accessed or used by you. Your registration information becomes available only one way: when you register.
Customer support. You may provide us with data relating to your use of our Services and how we may contact you in case of customer support. For example, we may receive an email from you with information regarding the performance of our application or other issues.
Automatically collected data
Usage and log data. We collect service data, diagnosis and performance. This includes information about your activities (for example, how our Services are used, how you interact with other users during the use of our Services, etc.), log files, diagnostic logs and reports, crashes, website, and performance.
Data on devices and connections. We collect specific device data when our Services are installed, accessed, or used by you. This includes data such as hardware model, operating system data, browser data, IP address, data over the mobile network, including phone number, and device identifiers. We collect device location data if you use location features and also to diagnose and troubleshoot issues, for example if there are problems with the location sharing feature of our application.
Third Party Services
Outsourced service providers. We work with outsourced service providers to help us operate, perform, enhance, understand, customize, support and advertise our Services. For example, we work with other companies to distribute our applications, form our infrastructure, delivery or other systems, provide map and location information, process payments, help us understand how people use our Services, and advertise our Services. These service providers may provide us with your information under certain circumstances, for example, app stores may send us reports to help us diagnose and fix service issues.
Third party services. We allow you to use our Services in conjunction with third party services. If our Services are used with third-party services, we may receive data from you provided by them, for example, by using the Share button on a news service to share a report with your contacts and groups or transmission lists of our Services, or choose to access our Services through the promotion made by the mobile carrier or the device provider. Please note that when using third-party services, the applicable privacy terms and policies will be those designed for such services.
How we use the data
We use all data in our possession to help us operate, perform, enhance, understand, personalize, support and advertise our Services.
Protection and Security. We verify the accounts and activities and promote security within and outside our Services, whether by investigating suspicious activity and violations of our Terms or by ensuring that our Services are used lawfully.
No ad banners. We do not authorize third-party ad banners. We do not intend to change this, but if we do, we will update this policy.
We do not want you to have a spam experience because as with all your messages, you can choose how to manage this communication and we will honor your choice.
Data that you and we share
Your data is shared as you use and communicate using our Services and we share your data to help us operate, enhance, understand, personalize, support and promote our Services.
Outsourced service providers. We work with outsourced service providers to help us operate, perform, enhance, understand, customize, support and advertise our Services. When we share data with outsourced service providers, we require them to use your data in accordance with our instructions and terms or with your express consent.
Third party services. When you use third-party services that are integrated with our Services, they may receive data about your shares. For example, by using a data backup service built into our Services (such as iCloud or Google Drive), they will receive information about what is shared by you. By interacting with a third party service connected with our Services, you may end up supplying data directly to them. Please note that when using third-party services, the applicable privacy terms and policies will be those designed for such services.
We may collect, use, retain and share data when we believe in good faith that it is necessary to: (a) act as required by applicable law or in judicial or administrative proceedings; (b) enforce our Terms and other applicable terms and policies, including investigations of potential violations; (c) detect, investigate, prevent and resolve fraudulent and unlawful activities or security or technical issues.
Our global operations
Updates in our policy